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Customer Case Study

Schneider Electric Digitizes Work Instructions with SoftDesigners

Schneider Electric transformed shop-floor operations with digital work instructions that help operators access the right information at the right step, improving consistency, visibility and production efficiency.

Schneider Electric manufacturing
Schneider Electric
20%
Higher First Pass Yield
30%
Less Manual Documentation
25%
Faster Access to Work Instructions
20%
Better Task Consistency
The Challenge

Turning shop-floor complexity into a more consistent way of working

Schneider Electric needed a better way to deliver critical production information to operators. Manual processes and disconnected information made it harder to maintain consistency, keep instructions current and support efficient shop-floor operations.

01

Scattered Information

Work instructions, product information, training material and safety guidance were spread across different sources, making critical information harder to access at the workstation.

02

Manual Processes

Paper-based documentation and manual updates added administrative effort and made it more difficult to maintain standardized processes across operations.

03

Operator Consistency

Differences in experience and access to information could create variations in how tasks were performed, impacting quality, consistency and production efficiency.

The Solution

One connected workspace for every step on the shop floor

SoftDesigners brought critical production information into a single digital experience, helping operators access clear instructions, supporting content and safety information directly where work happens.

Core Solution

Digital Work Instructions at the Point of Work

Operators can follow standardized instructions step by step, with the information they need available directly at their workstation.

01

Visual Guidance

Images, videos and supporting content make complex tasks easier to understand and follow.

02

Real-Time Information

Operators get access to current product, process and safety information when it is needed.

03

Standardized Workflows

Consistent digital workflows help reduce variation and support repeatable execution across operations.

04

Connected Training

Training content and process knowledge can be made available alongside the work instructions.

How It Works

From instruction to execution, every step stays connected

The digital workflow brings information and guidance closer to the operator, creating a clearer path from accessing an instruction to completing the task.

01 / ACCESS

Access

Operators access the required work instruction directly at the workstation.

02 / UNDERSTAND

Understand

Clear instructions, images and supporting content guide the operator through the task.

03 / EXECUTE

Execute

Standardized steps help operators perform the process consistently and correctly.

04 / IMPROVE

Improve

Digital information supports better visibility and continuous improvement across operations.

The Impact

Turning digital guidance into measurable manufacturing results

By bringing work instructions and supporting production information into a connected digital experience, Schneider Electric improved how operators accessed and followed critical information across the shop floor.

01 / Quality 20% Higher First Pass Yield Improved access to standardized information supported more consistent task execution.
02 / Efficiency 30% Less Manual Documentation Moving information into a digital workflow reduced reliance on manual documentation.
03 / Access 25% Faster Access to Work Instructions Operators gained faster access to the information required at their workstation.
04 / Consistency 20% Better Task Consistency Standardized digital guidance helped support greater consistency across tasks.
What Changed

From disconnected information to a more connected shop floor.

Work instructions, product information, training content, videos, images and safety alerts were brought together digitally. This gave operators access to the right information at the workstation instead of relying on disconnected or manual sources.

Ready to Transform Your Production?

Bring greater clarity and consistency to your shop floor.

See how digital work instructions can help connect critical production information, guide operators and create a more consistent manufacturing experience.