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Streamline Workplace Safety Incident Reporting

Incident Tracking Software for manufacturing industry

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AI-Driven Incident Tracking Software

Why Choose Our AI-Driven Incident Tracking Software

Real-Time Monitoring

Track and resolve incidents instantly with AI-powered alerts and escalations.

AI Root Cause Analysis

Leverage AI tools (5 Whys, Fishbone) to identify patterns and prevent repeat incidents.

Customizable Dashboards

Get tailored insights with visual reports, charts, and KPIs designed for your business.

Seamless Compliance

Stay ahead with automated safety & compliance reporting to meet regulatory standards.

Mobile-Friendly Access

Log and manage incidents anytime, anywhere with our user-friendly interface.

Scalable & Flexible

Whether small teams or large enterprises, our software adapts to your organization’s needs.

Incident tracking software dashboard

Key Features & Benefits

Incident Tracking Management

  • Incident Reporting & Categorization log and categorize incidents.
  • Notifications & Escalations send instant alerts to supervisors and safety teams.
  • Rule-Based Routing escalate incidents by site, department, type, or severity.
  • OSHA Compliance & Reporting generate OSHA 300, 300A, and 301 forms.
  • Dashboards, Reports & KPIs monitor trends with real-time dashboards and reports.
Incident Tracking Process Flow

Incident Tracking Process Flow

Report Incident
Employees log incidents in real-time using the web or mobile platform. The system captures essential details—incident type, description, location, date/time, and involved parties—ensuring immediate digital documentation.
Notify & Escalate
Automated alerts are instantly sent to supervisors, safety teams, and relevant stakeholders. The system escalates critical incidents based on severity, location, or predefined rules, ensuring rapid response and accountability.
Categorize & Review
Incidents are classified by type (e.g., injury, near miss, hazard), site, and severity. Administrators or safety officers review the details, confirm categorization, and trigger the appropriate workflow for further action.
Investigate & Root Cause Analysis
The safety team conducts a thorough investigation using methodologies like 5 Whys or Fishbone analysis. Evidence, witness statements, and photos are collected and documented within the system for transparency and compliance.
Corrective & Preventive Actions (CAPA)
Based on root cause findings, corrective and preventive actions are identified, assigned to responsible parties, and tracked through to completion. The system provides automated reminders, status updates, and escalation for overdue tasks.
Action Taken
Corrective and preventive measures are implemented at the site. The system records actions taken, supporting documentation, and verification steps to ensure effectiveness and prevent recurrence.
Close & Report
Once all actions are verified and approvals are obtained, the incident is formally closed. Compliance forms, reports, and KPIs (e.g., time to close, recurrence rates) are generated for audits, management review, and continuous improvement.

CAPA ( Correction Action and Prevention Action)

Corrective and Preventive Action (CAPA) is at the heart of our Incident Management Software—a system designed to help organizations address safety incidents efficiently and prevent recurrence. CAPA ensures regulatory compliance (such as ISO 45001, OSHA, and EHS standards) while promoting a proactive safety culture.

Why Choose Our CAPA Solution?

Incident Tracking Management
  • Use built-in tools like 5 Whys and Fishbone Diagram to quickly find the cause of incidents.
  • Assign actions, set deadlines, and get automated reminders—keeping everyone accountable.
  • Digitally document every step for smooth audits and compliance.
  • Proactively plan preventive actions that can be shared across teams.
  • Monitor progress live and receive alerts for any delays.
  • Manage everything digitally—no paperwork, no errors, just seamless safety management.

Case study

EHS Management Software - Digital permit to work

A leading manufacturing company  reduced permit approval time by hour to minute and achieved 70% improvement in safety compliance after implementing SoftDesigners’ PTW Software.

By moving from paper-based permits to a digital system with AI safety checks, they not only improved compliance but also empowered employees with mobile access to permits anytime, anywhere.

See how leading manufacturers improved safety with Soft Designers

Read the Case study
Industries We Serve Carousel

Industries We Serve

Aerospace

Track and manage aviation-related incidents to enhance safety and compliance.

Automotive

Monitor workplace incidents in automotive plants to reduce risks and improve efficiency.

Chemical

Log and track chemical handling incidents to ensure regulatory compliance and worker safety.

Electronics

Manage EHS-related incidents in electronics manufacturing facilities for safer operations.

Oil & Gas

Record, track, and analyze incidents in drilling, refining, and other high-risk environments.

Shipbuilding

Monitor incidents related to dockyard safety, hot work, and confined spaces.

Construction

Track construction site incidents to protect workers and improve contractor safety.

Food & Beverage

Log incidents affecting food safety, quality, and plant operations in real time.

Warehouse

Record and manage incidents in warehousing and logistics for safer workflows.

Cement

Track safety incidents in kilns, quarries, and plant operations to safeguard workers.

Mining

Monitor and analyze mining-related incidents with AI-driven reporting.

Industrial Machinery

Log and track incidents involving heavy machinery operations to reduce risks.

Ready to Transform Your Incident Management?

Experience faster reporting, improved safety, and real-time visibility with our AI-Driven Incident Tracking Software.

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FAQ – Incident Tracking Software

Incident Tracking Software is a digital solution that helps organizations log, monitor, investigate, and resolve workplace incidents such as safety issues, equipment failures, and compliance breaches in real time.

It improves workplace safety, ensures regulatory compliance, reduces risks, and provides real-time insights to prevent repeat incidents.

Yes. Our solution is tailored for multiple industries including aerospace, automotive, oil & gas, construction, food & beverage, mining, and more.

AI helps in root cause analysis, pattern recognition, automated escalation, and predictive safety insights to prevent future incidents.

Yes. Users can log and track incidents directly from mobile devices, making reporting easy from anywhere.

The system automatically records, categorizes, and stores incident data, making it easier to generate audit-ready reports.

Contact our team for a demo and consultation to customize the software for your organization’s safety needs.